Last updated: October 9, 2026
Upper Echelon Capital (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect through upperecheloncredit.com, our forms, email and text messages, how we use it, and the choices you have.
Information we collect
- Contact information: your name, email address, phone number and mailing address.
- Identity and account information you give us to provide our services: date of birth, address history, a copy of your photo ID, Social Security card, proof of address (such as a utility bill, phone bill or bank statement), and the login details for your credit monitoring service.
- Credit and financial information: your credit reports, credit scores, payment confirmations and details about your accounts, goals and funding needs.
- Website information: basic technical data such as your browser, device, pages visited and cookies used to run and improve the site.
How we use your information
- To provide the services you sign up for, including preparing and sending disputes to credit bureaus and creditors on your behalf.
- To contact you about your account, your progress and your questions by phone, text and email.
- To send educational content and offers you request or agree to receive. You can unsubscribe at any time.
- To process payments, prevent fraud, meet legal requirements and improve our services.
How we share your information
We do not sell your personal information. We share it only as needed to provide our services:
- With credit bureaus, data furnishers and creditors, when we submit disputes and requests on your behalf.
- With service providers that help us run our business, such as payment processors, payment plan providers, email and texting platforms, website hosting and credit monitoring providers. They may use your information only to provide services to us.
- When required by law, or to protect our rights, our clients or others.
Text messaging: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.
Text messages and email
If you agree to receive texts from us, message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. You can unsubscribe from our emails using the link in any email.
Affiliate links
Some links on our site, such as credit monitoring and business funding partners, are affiliate links. We may earn a commission if you sign up, at no extra cost to you.
How we protect your information
We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so please send sensitive documents only to info@upperecheloncredit.com and never post them publicly.
How long we keep it
We keep your information for as long as we need it to provide our services, keep required business records and meet legal obligations, and then delete or de-identify it.
Your choices and rights
You can ask us to access, correct or delete your personal information, subject to legal limits, by emailing info@upperecheloncredit.com. Depending on where you live, you may have additional privacy rights under state law.
Children
Our services are for adults 18 and older. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.
Contact us
Upper Echelon Capital
17350 State Highway 249, Suite 220 #15707, Houston, TX 77064
409-234-8728
info@upperecheloncredit.com